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Contact Information:
We are always pleased to hear form our customers! Email is the best way to get your
questions answered as we are an online reatailer, please feel free to contact us via
email anytime!
You may address any inquiries, comments, compliments, stories to:
Email: info@outdoorfuntime.net
OR:
Outdoor Funtime
c/o Lintech Systems
712 Bancroft Road, Suite 703
Walnut Creek, CA 94598
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Phone Orders:
Although online orders
are preferred, you may call us to place an order anytime. Please leave your contact information
and the best time to reach you on our voice mail system and someone will get back to you to
take your order within 1 business day. Again, for faster service, please email us and you will
most likely get an immediate response. |
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| Email: |
| General Inquiries: |
info@outdoorfuntime.net |
| Sales: |
sales@outdoorfuntime.net |
| Returns: |
returns@outdoorfuntime.net |
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| Phone: |
| Voice |
(925) 934-8752 |
| Fax |
(925) 401-9517 |
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| Return Policy: |
We believe in the quality of the products we sell and will therefore
accept any return item in its original condition and packaging within 30 days
for any reason. We will issue a refund or credit covering the value of your returned item, less
shipping and handling charges. A 20% restocking fee may be applied if the return
is made after 30 days or is not in the original packaging. outdoorfuntime.net reserves the
right to refuse merchandise returned in a damaged or obviously used
condition.
If an item is defective in any way, please contact us via
email for an RMA number and return shipping label.
If an order is returned to us marked "Refuse Delivery", we
will charge you for the original shipping charges since they are paid by us when
the order is shipped and are not refundable.
STEPS FOR RETURNS:
Step 1 - Email returns@outdoorfuntime.net
and request an RMA # for your order number. Please specify what you are returning and why.
Step 2 - Place item(s) in their original packaging and ship items via USPS, UPS or FEDEX to:
Outdoor Funtime Returns RMA # XXXXX
c/o Lintech Systems
712 Bancroft Road, Suite 703
Walnut Creek, CA 94598
Step 3 - Once we receive your items, we will refund your credit card the amount of
the purchase minus shipping charges. If it has been more than 30 days since the
original purchase date, we will mail you a corporate check. |
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| Payment Policy: |
| We accept ALL major credit cards, Visa, MasterCard, American Express.
Businesses these days protect their customers through encrypted data known as SSL
which makes purchasing online as safe, if not safer than ordering over the
phone. Data gets encrypted by the website and de-crypted by the transaction
system. We use the Secure PayPal System to ensure our customers get the highest amount
of security available on the web. |
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| Sales Tax: |
| Sales Tax is only charged to residents of California. |
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| Delivery and Destinations: |
| All deliveries are through UPS or US Mail and can be shipped anywhere
within the continental United States, Canada and Internationally. Please note: that not
all US Mail services have tracking information like UPS does. For more information please
visit United States Postal Service Website for more detailed
descriptions of their delivery services. |
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| Refusal of Service |
| We reserve the right to refuse or cancel service at our sole discretion. |
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| Privacy Policy: |
| This site is hosted and run by Lintech Systems and uses Linkpoint and Paypal to
ensure secure transactions. No information collected by outdoorfuntime.net will be
used to market to any third-party advertisers. Also, please see PayPal's privacy
policy for more information on transaction security. |
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